And the wait continues.....

So no I-800 approval after my officer has had our paperwork for a week. We called on Thursday per our agencies suggestion after our Officer No Heart never returned any of my e-mails. He told my husband that it was on his desk and he would get to it in the order it came in. Excuse me!!  Our I-800 has been pending for a month thanks to his RFE and he is not in any rush. I decided to let CCAI know that he was sitting on it. Their advice.....call his supervisor. I also notified my Senator's office that USCIS was blowing us off.  On Friday while I was in class learning all there is to know about breastfeeding (insert sarcasm) my husband called twice to get in touch with a supervisor at the immigration office. What does my husband get in return?   A reaming out by two different employees....one was a woman who took it upon herself to let him know how busy they are to get to every case in a timely manner. Hey honey....It is your freakin job!!!!!!!  The second person was the acting supervisor who informed my hubby in an unkind manner that they are busy and that my husband calling to check on things is making things worse. Tom kept his cool (which is the reason he had to call) and explained how we had lost one son in a failed adoption and this was starting to feel like deja vu with all the delays and excuses.  This guy was extremely unsympathetic and basically said our agency should have never told us to call them.   Of course I am in class learning about boobies and he is texting me his experience on the phone. I of course lose it and e-mail my agency two different times letting them know how upset I am with them for putting us in this situation and how it is their job to fix this and that we will never call USCIS again but that they will because I expect answers and my husband did not deserve to be treated the way he was treated. Lets just say I got a voice mail and an e-mail pretty soon after that from my agency and how they were attempting to call the supervisor for us.  I think they can sense that I am about to snap. At the end of the day they finally called me back to say that they had heard nothing from the jerks at USCIS.  NADA!!
  One positive note in all of this...My Senator 's office did hear back from Officer No Heart on Friday where "he says" he is working on it but it is going to take longer than he expected so now we pray to hear something on Monday.  I should have listened to my many friends advice instead of my agencies advice and involved my Senator from the beginning because USCIS has to respond to them. Keep praying guys. We need all the prayers we can get.